Click on each question frequently asked question below to reveal the answer. Don’t see your question asked? Visit the Contact Us page and submit your question online.
|IRS Reject Codes:||Description:|
|1 - Problem with taxpayer/business name or SSN/EEIN||Taxpayer name and/or SSN is altered, illegible, missing, incomplete, or invalid; Business name and/or EIN is altered, illegible, missing, incomplete, or invalid.|
|2 - Problem with taxpayer address||Altered, illegible, missing, incomplete, invalid, or two addresses present on line 3 and/or line 4.|
|3 - Problem with Line 5||Some or all of the following information is altered, illegible, missing, incomplete, or appears to be a label: Name (often business name) or two business names listed without DBA or C/O, Address, Participant ID Number, Batch ID or Individual ID, 2 addresses listed|
|4 - Problem with SOR/Mailbox||Altered, illegible, missing, incomplete, or invalid|
|5 - Problem with product requested||Line 6 is altered, illegible, missing, incomplete, or invalid; Box 6a, 6b, 6c, 8 is blank; Box 7 is checked; Line 9 is altered illegible, missing, incomplete, or invalid; POA documentation does not authorize forms, products or years requested.|
|6 - Problem with signature/title||Altered, illegible, missing, incomplete, or invalid; Business title for signing person is not present or valid.|
|7 - Problem with signature date||Altered, illegible, missing, incomplete; Expired or postdated|
|8 - Illegible information on form||Information on form is illegible|
|9 - Altered information on form||10 - Information on form is altered|
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